* We accept expedited processing of orders, please contact us for specific details. We will not add any fees except for extremely special circumstances.
You will receive an email when your order is shipped out, your tracking number and tracking website will be provided. The tracking number will be active within 1 business day, and this may take longer during events or holidays.
If you are unable to track your package properly, please feel free to contact us through our official contact channel, we'll reply to you in 1 business day.
We rarely have issues with delayed or time-out deliveries. Due to uncontrollable factors such as weather or customs inspection and so on, you may experience delivery delays but our Support Team will make all efforts to get your package to you as soon as possible.
Fees: Except for extremely special extreme circumstances, we will not charge additional packaging and transportation fees.
Packaging: We will carry out a targeted packaging solution according to the characteristics of the product, so as to prevent the product from being damaged to the greatest extent.
It was so easy to set up, easy to change the height, easy to take apart! I wanted to have a stand that changes height cause I did not want to buy multiple stands! I used it for our two events we had for our wedding. Now we can keep it and use it for any other events we have. Customer service are so kind and helped through my anxiety. Ordering from an overseas company is worrisome but I took a leap of faith and they were there for me every time I send them an email. I appreciate their honesty and care for their customers.