Customization Order Process

1. Tell Us Your Idea

  • The products displayed in the store do not 100% match your unique ideas? Don't worry, just contact us, and we will contact you within 1 working day to get and confirm your requirements.
  • Besides it, you also can pay for the order with the product you like. We will still contact you within 1 working day after you complete the payment to confirm your desired product details.
  • About Price. Generally speaking, the price you pay for the order is all you need to pay us. If you need a substantial change in size or design, we will confirm with you whether the price needs to be increased or decreased.

2. Confirm the sample

  • After confirming your requirements, we will complete the sample design, and send you the real shot pictures or videos for confirmation.
  • We can make secondary or even multiple revisions according to your needs until you are satisfied.

3. Handmade the order 

  • The manual manufacturing team will cooperate with your exclusive designer to produce your products by hand.
  • The quality management Team will conduct a detailed inspection of your order before shipment, including but not limited to size, color, floral design, flower quality, completeness of parts, etc.
  • We also will offer the final product confirmation by real-shot pictures or videos before shipping.

4. Delivery

  • The shipping team will adopt targeted packaging and shipping solutions based on your product characteristics, delivery address, and delivery time.
  • The after-sale team will follow up on the shipping dynamics and after-sales service for your satisfaction.
  • Click to get the delivery time information.

5. Note

  • If you have a bad experience in the support service, please give feedback to the complaint team, and they will take over your related matters.
  • Sometimes we accept urgent orders delivered within 1 week, but this way is not recommended.
  • Please leave enough time for ideas confirmation, sample confirmation, finished product production, and shipping. We need the participation of multiple designers in each link, and numerous inspections and audits to ensure the quality commitment, thank you for your kind understand in advance.

The last word we want to say:
Congrats on your upcoming life or business precious moment.
Thanks for your trust in JarownWedding.