* We accept expedited processing of orders, please contact us for specific details. We will not add any fees except for extremely special circumstances.
You will receive an email when your order is shipped out, your tracking number and tracking website will be provided. The tracking number will be active within 1 business day, and this may take longer during events or holidays.
If you are unable to track your package properly, please feel free to contact us through our official contact channel, we'll reply to you in 1 business day.
We rarely have issues with delayed or time-out deliveries. Due to uncontrollable factors such as weather or customs inspection and so on, you may experience delivery delays but our Support Team will make all efforts to get your package to you as soon as possible.
Fees: Except for extremely special extreme circumstances, we will not charge additional packaging and transportation fees.
Packaging: We will carry out a targeted packaging solution according to the characteristics of the product, so as to prevent the product from being damaged to the greatest extent.
If you're hesitating to get these flowers, you have nothing to worry about because they are GORGEOUS!! They look just like the picture, including the colors with no discrepancies! It's easy to setup and store. The flowers are high quality as well. They even send you extras incase any fall out but none of mine did. They ship fast and the customer service is so responsive, helpful and great to work with! I got so many compliments on the set up I had for my event! I'm referring them to my friends and would definitely purchase again!
Thank you for your review, friend, we appreciate it! And a warm reminder: Due to international express shipping restrictions, your flowers are a little squeezed to some extent. But please don’t worry, the stems of the flower materials are made of wire, so please feel free to resort and arrange them, it will make the flowers return to a better fluffy state. Next time you use our flowers, you can feel free to adjust them to return the original visual if you want it to! Thank you again for your feedback!